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Safety Culture Excellence - Podcast StreamDescription: Safety Culture Excellence is a weekly audio series designed to assist you on your journey, towards either achieving or sustaining Safety Culture Excellence. For more information: www.ProActSafety.com
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Safety Culture Excellence - streams of individual podcasts
144 - Using Podcasts to Improve Safety: A Versatile New Communication Media - Whitepaper
Greetings, this podcast recorded while on the road in Galveston, Texas. For this week I'd like to share a White Paper Terry Mathis and I wrote titled “Using Podcasts to Improve Safety: A Versatile New Communication Media” that was published as a conference paper for American Society of Safety Engineers Safety 2010. The published article can be [...]
143 - Dangers of Distracted Drivers: The Science Explained
Greetings, this podcast recorded while on the road in San Jose, California. This week I'd like to share an article I wrote called “Dangers of Distracted Drivers: The Science Explained” that was published 20 July 2010 in my column for Canadian Occupational Safety. The published article can either be found at http://www.cos-mag.com or under Insights [...]
142 - Multitasking Myths and Misconceptions
Greetings, this podcast recorded while on the road in Manchester, England. For this week I'd like to share an article I wrote called “Multitasking Myths and Misconceptions” that was published 04 June 2010 in my column for Canadian Occupational Safety. The published article can either be found at http://www.cos-mag.com or under Insights at www.ProActSafety.com.
I [...]
– The Folly of Safety Training
139 - 3 Strategies for Supervisor Safety Coaching
Greetings, this podcast recorded while on the road in Cumbernauld, Scotland. A few months back, I was speaking at Partners in Prevention 2010 in Toronto, Canada. After my talk on Teaching Supervisors to be Safety Coaches, the editor of Accident Prevention e-News asked if I would write an article on the subject. A few weeks [...]
138 - An Unlikely Tool To Improve Safety
Greetings, this podcast recorded while on the road in Sheffield, England. For this 138th podcast, I'd like to share an article I wrote called, “An Unlikely Tool to Improve Safety”. It was published 10 May 2010 in my monthly column for Canadian Occupational Safety. The article can either be found at http://www.cos-mag.com or under Insights at [...]
– Using Podcasts to Improve Safety Article
Greetings, this podcast recorded while on the road in Baltimore, Maryland. This is now our 137th podcast and Safety Culture Excellence is now over 2 ½ years old! Thank you to all of our subscribers. Terry Mathis and I have been overwhelmed by the amount of appreciation we receive via email and calls from people telling [...]
– Heard It Through The Grapevine
Greetings, this podcast recorded on the road in Bethesda, Maryland. For this week's podcast I'd like to share an article that was fun to write and is to me a fun topic, visible support for safety. The article was titled, “Heard It Through The Grapevine” and was published in April 2010 edition of Incident Prevention [...]
– Establishing A Culture Of Safety Excellence: Strategies Worth Repeating
Greetings, this podcast recorded on the road in Denver Colorado. In the podcast last week I provided an audio recording of an article of mine that was published in the April Edition of EHS Today. It was titled “Assessing Your Safety Culture in Seven Simple Steps”.
For the podcast this week I would like to provide the [...]
133 - Assessing Your Safety Culture in Seven Simple Steps
Greetings, this podcast recorded while on the road in Toronto, Ontario. After seventeen years of working on and developing safety cultures, we receive comments and questions on a weekly basis on how to assess a safety culture. A lot of people believe it can be performed solely by completing a safety perception survey. Remember perception surveys [...]
– Prevention Trumps Reaction
Greetings everyone I recorded this podcast in San Jose California. Recently I was asked to become a frequent contributor to Canadian Occupational Safety Magazine. I was honored when they stated the following on their website, “Editor’s note: Beginning this month, Canadian Occupational Safety is adding another talent to its roster of columnists. Shawn Galloway, international [...]
– An Expert Commentary on Advanced Safety Theory
Greetings, recorded this podcast while on the road in San Jose, California. Safety has evolved at an impressive rate. I would argue, increasingly so over the past decade. As we improve our ability to prevent risk exposures and injuries we must ensure we do not fall into what Dean Spitzer in his book SuperMotivation calls, “Theoretical Chauvinism [...]
– The Key to Safety Measurement: Understanding and Measuring What You Want
Greetings, recorded this podcast from the road in Omaha, Nebraska. Businesses continue to struggle trying to identify different, or better ways to measure safety. In the audio podcast this week, Terry and I discuss the evolution of safety measurement and where the future will take us. We refer this as Safety Measurement 3.0. I hope [...]
Risk-Takers Need Not Apply
Greetings, this podcast recorded on the road in Canton, Ohio. This week I would like to share an article I wrote (Hiring for Safety — Risk-Takers Need Not Apply), that was published by Industry Week on the 5th of April 2010. If you would like to see the actual article it can be found at: [...]
126 - Motivational Punishment: Beaten by Carrots and Sticks
Greetings, this podcast recorded on the road in Santa Fe, New Mexico. This week I would like to share a recording of an article written by Terry Mathis. Motivational Punishment: Beaten By Carrots and Sticks was published by EHS Today in March 2010. If you would like to see the actual article it can be found [...]
– The Use of Motivation Within Safety
Greetings, recorded this podcast from the road in Naperville, Illinois. Recently we held our 9th Annual Behavior-Based Safety (AKA: Behaviour-Based Safety) Conference. Upon completion we asked the audience to share what they would like more information on. We then promised that we would focus our next Terry-Shawn conversational podcast on it. The result: More Thoughts on [...]
124 - Safety Culture Goes Far Beyond Work
Greetings, this podcast recorded on the road in St. Louis Missouri. This week I would like to share a fun article I wrote, that was published by Canadian Occupational Safety on the 23rd of February 2010. If you would like to see the actual article it can be found at: http://www.cos-mag.com/201002231817/safety/safety-stories/safety-culture-goes-beyond-work.html. You can also find [...]
122 - Three-Step Model to Safety Coaching
Greetings, recorded this on the road in Ottawa, Illinois. The topic this week is about an upcoming webinar scheduled for 07 May 2010 titled, Three-Step Model to Safety Coaching.
http://www.proactsafety.com/webseminars
“When the leaders don't lead, the followers don’t follow.” This is especially true in safety. Managers and supervisors play a critical role in the safety efforts of most [...]
121 - Understanding Influences on Risks: A Four-Part Model
Greetings everyone, recorded this podcast on the road in Syracuse, New York. For the topic this week I'd like to share with you an article (Understanding Influences on Risks: A Four-Part Model) that Terry Mathis and I wrote, and had published, in the February 2010 edition of EHS Today Magazine. The article can either be [...]
120 - Customizing Your Own Safety Perception Survey
Greetings everyone recorded this on the road in Santa Fe Springs, California. The topic this week is about an upcoming webinar, scheduled for 02 April 2010 titled, Customizing Your Own Safety Perception Survey.
http://www.proactsafety.com/webseminars
A safety culture is made up of common practices, attitudes, and perceptions of risks that influence behavioral choices both at work [...]
118 - Assessing Your Behavioral Safety Process: Finding New Results
Greetings, recorded this on the road in Louisville, Kentucky. The topic this week is about an upcoming webinar scheduled for this Friday, 05 March 2010 titled, Assessing Your Behavioral Safety Process: Finding New Results. - http://www.proactsafety.com/webseminars
Many traditional Behavior-Based Safety process results plateau after the first two to three years of operation. At this point, the process can [...]
117 - The FILM for a Cultural Snapshot
Greetings, I recorded this podcast on the road in Saskatoon, Saskatchewan. Terry Mathis and I co-authored an article that was published in the January 2010 edition of EHS Today. I would like to share this fun article with you in the podcast today. If you would like to see the article it can either be [...]
– Behavior-Based Safety Software: To Purchase or Create?
Greetings, recording this on the road in Cheswick, Pennsylvania. We receive a lot of calls from organizations looking to purchase software for their behavioral safety processes. So for the podcast this week, I would like to provide some independent thoughts on this. There really are several software options available to an organization looking to implement [...]
– The Five Major Observation Strategies for Behavior-Based Safety
Bonjour! Recording on the road this week in Paris, France. We have recorded many topics on Behavior-Based Safety and specifically the observation portion of the initiative. After all it is the engine of the average process. However, consider that conducting observations is not the only source of energy and there is not one type of observation strategy. [...]
– What Triggers An Observation In Behavior-Based Safety?
Guten Tag! Recording on the road this week in Basel, Switzerland. We have assessed and worked with all major methodologies of Behavior-Based Safety (Behaviour-Based Safety, BBS, Behavioral Safety, etc). Regardless of the effectiveness of the methodology, it is easy for processes to lose the drive for results, and fall into the process orientation. What I'm [...]
– Can You Name Your Last Three Safety Committee Successes?
Bonjour! Recording this on the road in Colmar, France. The topic this week, “Can You Name Your Last Three Safety Committee Successes?” says a lot about team effectiveness and communication. This is a question we always ask when assessing volunteerism or some employees call it voluntold. Either way, when we are looking at improving an [...]
– Overreacting to Accidents – Rules, Rules and More Rules
Buongiorno! Recording on the road this week in Milan, Italy. It is easy for an organization to fall into the trap of overreacting to an accident or incident. The way we respond to the event, most definitely impacts both the culture, and the future reporting of accidents/incidents/mishaps. Yet, not enough attention is placed on this topic. [...]
– Responding to an Accident after Implementing Behavior-Based Safety
Greetings from the road this week in Barnsley, England. Before we get started with the topic for this week, I wanted to let you know that we have identified the dates for ProAct Safety's Annual Conference. If you would like to mark it on your calendar, it will be the 6th – 8th of April 2010. [...]
108 - Live At NSC And A Three-Step Coaching Model
Greetings! Recording this podcast live in Orlando Florida. Recently we were at NSC’s (National Safety Council) 2009 Congress and Expo. We both spoke on some important topics during the conference, and we thought it would be fun to record a live podcast on the show floor; to celebrate 100 podcasts! While this was, we realize it [...]
– Unions and Behavior-Based Safety: The Seven Deadly Sins
Greetings recording this week in Peoria, Illinois! We have received some amazingly positive responses from a recent article of ours (Unions and Behavior-Based Safety: The Seven Deadly Sins) that was published in EHS Today in the October 2009 edition. If you would like to view a hard copy and print out the article, please either [...]
105 - 5 New Metrics to Transform Safety
Greetings recording this podcast on the road in ST. Agatha, Maine. This week I would like to share with you an article recently written by Terry and published on the 22nd of September 2009 in Workplace HR and Safety's Safety Email Report. If you would like to see a hard copy of this article please visit [...]
– Lean Behavior-Based Safety Certification – A Three-Day Workshop
Greetings recording on the road in Scranton, Pennsylvania. This week I'd like to share with you the details of a highly requested workshop. We have been delivering this workshop privately for companies since January 2002. This approach to Behavior-Based Safety has proven to be the most successful in the industry at both short and long-term [...]
103 - Some Thoughts on Leadership
Greetings recording on the road this week in Cleveland, Ohio where Terry and I are leading some advanced safety public workshops. Last week while working in Omaha Nebraska I was interviewed by the host of Leadership-Action.com, Greg Krieser. Greg states on the site that “Leadership-Action came about through the study and application of various leadership [...]
– Critical Elements to Create F.A.S.T. Safety Culture Improvement
Greetings everyone! Recording this week in Belle Fourche, South Dakota just outside of Sturgis. When asked how long it takes to change a culture, the predominant answer most of our fellow experts provide, is anywhere from five to seven years. Moreover it is often said that it takes time because you have to implement resource [...]
101 - Safety Culture Excellence Seminar Series
Greetings recording this podcast in Atlanta, Georgia. I'd like to share with you some information about an upcoming event. We are holding a public workshop titled “Safety Culture Excellence Seminar”. These are events that we have been holding privately for organizations for many years. After the request of many, we have decided to take these [...]
100 - Our 100th Episode and a Live Recording
Greetings! Recording this podcast in Denver, Colorado. Welcome to episode 100! In this special edition we would like to share with you some opportunities to participate with us in a live recording of a Safety Culture Excellence Podcast, and sit in on some of our talks this week at National Safety Council 2009 Congress and Expo.
Terry and [...]
– The Four Primary Factors That Influence Risk Taking
Greetings, this podcast recorded in East Brunswick, New Jersey. Last week Terry and I talked about the four (4) part model, FILM – Focus, Influence, Listen and Measure. If you haven't listened to last week's podcast I highly encourage you to go back and do so first, prior to continuing with this topic as this [...]
– The F.I.L.M. for Your Safety Snapshot – A Model to Understand Common Practice
Greetings, this podcast recorded in Canton, Ohio. This week Terry and I would like to share with you an advanced model for improving safety. This is a model that has helped hundreds of international organizations advance beyond traditional safety, to reach and sustain a level of excellence in safety. First, I would like to challenge [...]
– Supervisory Safety Coaching: Growing a Safety Culture from the Middle Out
Greetings, this podcast recorded in Avon Lake, OH. “Most safety culture improvement initiatives either start at the top or the bottom of the organizational structure: executive coaching for senior managers or workforce teambuilding for the rank and file. Some experts believe that safety begins with leadership, others stress that worker behavior has the most impact on safety. [...]
– Discovering and Correcting a Black Hole Safety System
Greetings, this podcast recorded in San Antonio, Texas. Both of my parents were born in San Antonio and I still have a lot of family here, including a family ranch with Texas Longhorns on it. Go figure I'm from Texas and my family has a Longhorn Cattle Ranch, who would of thought. Moreover I bet [...]
95 - Applying the Seven Principles of Adult Learning
Greetings, this podcast recorded in Indianapolis, Indiana. For this week, Terry and I would like to share with you seven principles to consider, when providing training to adults. We will discuss some of the theories and some of the myths, what to ensure and what to avoid. If you would like a copy of a [...]
94 - Why Behavior-Based Safety Must Change Or Perish
Greetings! This podcast recorded in Omaha Nebraska. This week I'd like to provide a recording of a white paper that was written by Terry, back in 1998. Terry was one of the first actual practitioners of behavioral approaches back in the early 1980's, when he was the Director of Training at a little organization called [...]
93 - Managing Perceptions to Create FOCUS
Greetings, recording this week in Marysville, Kansas. Just a quick note about some upcoming public events: On the 15th and 16th of September Terry Mathis will be in Seattle, Washington leading two one-day public sessions that are part of the Safety Culture Excellence Series. On the 15th he will be leading a seminar titled Advanced [...]
92 - Measuring Safety Culture at Georgia-Pacific: Methods, Findings and Results
Welcome everyone recording in The Woodlands, Texas. For this week's topic I wanted to share with you a recently recorded interview with the two presenters of an upcoming talk at National Safety Council's 2009 Conference in Orlando Florida. Terry Mathis of our firm ProAct Safety and Rudy Hagen of Georgia-Pacific, LLC will be co presenting [...]
– Trends or Moving Targets –Responding to Behavior Based Safety Observation Data
Greetings, recording this week in Saratoga, New York. For the podcast this week, Terry and I answer the following client's question: “We had a Steering Team meeting last week and a concern about data analysis was raised and I have an action item to contact you for your thoughts. During our previous data analysis the least percent [...]
90 - Intro to The 7 Deadly Sins of Behavior Based Safety - How to Guarantee Union Resistance
Greetings, recording this week from East Brunswick, New Jersey. This week I'd like to provide an overview of an upcoming free webinar scheduled for the 24th of September 2009. The webinar will be hosted by EHS Today. You can find a link to enroll at either www.ProActSafety.com or www.EHSToday.com if you are reading this after the [...]
89 - Hard Measurements for Soft Science: Behavior-Based Safety Has Evolved
Greetings recording this week in Omaha, NE. “In the early 1980s many safety professionals were excited about the possibilities of using new advances in the behavioral sciences to improve organizational safety. Among the technologies being investigated was the idea of behavioral observation. Behavior is by definition “an observable act” and therefore measurable by workplace observation. [...]
– Is Your Safety Focus Out Of Touch With Reality?
Greetings from Omaha, NE. I received a great post on my Facebook page a couple of weeks back. I responded to it in text format only on this podcast's blog site. Subsequently, I've had a few requests to turn it into a recording. So, always happy to oblige that is what I'll be doing for [...]
– Do Not Rely on Checklist Observations In Behavior-Based Safety
Greetings from Canton, Ohio. Whenever we are called in to audit an existing observation or behavioral safety (Behavior-Based) approach, we always ask a lot of questions but we often start with three simple ones.
What are you focusing on?
Do people know what the focus is?
How does that impact your accident rates?
Key thought here, if you have [...]
– In Search of Excellence: The Limitations of Traditional Safety
Greetings from: Toronto, Ontario. When we talk about safety excellence we are often talking about doing something fundamentally different than what we have already done before. Consider that most advanced approaches to excellence will not work, either initially or sustain if you do not have a good management foundation already in place. Similarly in safety, if you [...]
– Measuring Safety Culture: Why Perception Surveys are Not Enough
Greetings from The Woodlands, Texas. This week I would like to share a recording of another article by Terry Mathis, recently published in EHS Today in their April 2009 issue. The article can either be found on the EHS Today website – www.ehstoday.com or on the ProAct Safety website – www.ProActSafety.com
Have a great week!
Shawn Galloway
ProAct [...]
– Do Your People Have A Personal Safety Focus?
Greetings from Toronto, Canada and show number 84! This week I'd like to talk about what we call a Personal Safety Focus. The idea is: Do you have things that go beyond rules, policies and procedures that you can focus your people on that minimizes or prevents their exposure to risk? Now obviously if you [...]
– Do You Believe There Are No Accidents?
Greetings, recording and editing this week from The Woodlands, Texas. The topic this week comes from a subscriber who sent us the following message: “Our company is rolling out a campaign that says, There Are No Accidents! This is creating some disconnect between the union and management with a lot guys thinking that management is [...]
– Addressing Observation Challenges in Behavior-Based Safety
Greetings from Dublin, Ireland and podcast number 82! This week will be focusing on answering a subscriber's question about observations in a Behavior-Based Safety process. We received the following email: “An issue we are having at our plant is our behavioral observation program is turning in results of 99% safe from month to month now but the [...]
– The Five Objectives for Teaching Leaders How To Be Safety Coaches
Greetings from Antwerp, Belgium and podcast number 81! Monthly we are asked to customize and lead workshops to teach supervisors how to be Safety Coaches, in countries throughout the world. For the podcast this week we would like to share and discuss in detail what we feel are the five main objectives for this important [...]
80 - The Rationale For Helping Supervisors Become Better Safety Leaders
Greetings from Cuijk, Netherlands. This week we will answer another subscriber’s question: “If you have mastered basic safety, where is the next opportunity and where do you start on the road to safety culture excellence? If you think about it there are three common cultural starting points, leadership, supervisors (middle management) and the employee population. This [...]
79 - How To Transition From Safety Incentive Programs To Safety Reward Programs
Greetings from New Orleans, Louisiana. I received a great question via email that we would like to address this week. The email said this: “I was listening to the various podcasts on safety incentive and reward programs and I have a question. We are currently attempting a safety incentive program but it's not the most [...]
– Advanced Tactics For Behavior-Based Safety: Lean Principles And Results Orientation
This intensive one-day session will enable participants to create a customized plan, using the latest Lean Behavior-Based Safety (Lean BBS®) Technologies for spearheading process improvement. Lean Behavior-Based Safety is based on the philosophy of achieving faster accident reductions with the minimum internal resources and external cost requirements, ultimately achieving a more sustainable internalized continuous improvement [...]
– When Management Is Not Consistent With Their Commitment to Safety
Greetings from The Woodlands, Texas. During a recent webinar we received a lot of great questions. By the way the previous webinars we have held can currently be viewed on demand at no cost. They can either be found on the Safety Culture Excellence website or at www.proactsafety.com. We followed up with the individual questions [...]
– Leadership Safety Coaching: Teaching Supervisors To Be Safety Coaches
Do your supervisors police or coach safety? Both can have their place, yet what is the predominant style most often used? This seminar will give managers and supervisors the background and tools to become effective safety coaches. They will learn how to focus workers on the most effective accident-prevention strategies, discover and manage influences on [...]
75 - Assessing And Developing Your Safety Culture
Assessing And Developing Your Safety Culture: This intensive session will enable participants to create a customized plan to assess and improve site and/or organizational safety culture. Common myths about safety culture will be dispelled and a good working definition will be developed to empower understanding and customization. Assessment methodologies will be discussed and compared and [...]
– How Enhancing Safety Improves the Bottom Line
Greetings this week from Marysville, Kansas! Terry Mathis (the CEO and Founder of our firm ProAct Safety, Inc) recently wrote an article titled ”How Enhancing Safety Improves the Bottom Line” in the March 2009 edition of Textile Rental Magazine. I thought it would be helpful to provide an audio recording of this article in case there [...]
– Building a Bridge to Safety Excellence: The Role of Culture
Greetings recorded while in Omaha, Nebraska! We have received a lot of feedback about an article (Building a Bridge to Safety Excellence: The Role of Culture) that was published in EHS Today in the Feb 2009 edition. For this week I have recorded the article so it can be listened to at your leisure. You [...]
– Off the Job Safety, Why It Should Be an On the Job Issue
Greetings from Sheffield England. This week we will conclude the second part of the series by listening in to Terry's Seven Steps that an organization can go through, taking what they have accomplished at work and transfer it off the job. We hope you can take some of these ideas and start sharing them with your [...]
– Part 1 of 2 – Off the Job Safety, Why It Should Be an On the Job Issue
Greetings from Glasgow, Scotland. This week we will begin a two part topic titled, “Off the Job Safety, Why It Should Be An On The Job Issue”. Organizations which have become excellent in on-the-job safety, are still suffering the effects of off-the-job accidents both to their workers and to the worker's family. Accidents are now [...]
70 - Incentivizing and Rewarding Leading or Lagging Indicators for Safety?
Greetings from the Dumfries and Galloway Region of Scotland. Do you incentivize and reward the things that improve safety or only the lowering of accident rates and costs? Understanding the impact of incentives and rewards on leading and lagging indicators, often provides insight on whether you are driving proactive or reactive approaches to safety? Sometimes [...]
– Rewarding Teams or Individuals for Safety?
Greetings from Danville, Pennsylvania and show number 69! Two weeks ago we started a discussion about Incentives and Rewards for Safety. We began with our philosophical view of these approaches to safety and last week shared our thoughts, on what incentive and reward programs are, and their differences. For the podcast this week you will [...]
– What is the Difference in Incentive and Reward Programs for Safety?
Greetings from Corvallis, Oregon and SCE show number 68! Last week we talked about incentive programs and our philosophical view of them. This week we would like to share our thoughts on what incentive and reward programs are, and their differences. Just a reminder, we recently released the date for our “Advanced Lean Behavior-Based Safety [...]
– Are Safety Incentive Programs Effective?
Greetings from East Brunswick, New Jersey. The use of incentives for safety is nothing new. A quick search yielded over 27,000 results. This week Terry and I will initiate this topic that I'm sure will be continued over many, many podcasts. To begin, this week you will hear Terry talk about how safety incentive programs can [...]
– Understanding a Zero Tolerance for Accidents
Greetings from Saint Simons Island, GA. Often we hear of leaders who have stated that there will be a “zero tolerance for accidents”. Sometimes the positive intention of that phrase is well understood and thus no problem. Many times regardless of best intentions, a perception gets created about the meaning and potential negative outcome of [...]
– 30 April 2009
Hello everyone! It is with great pleasure that I announce that we will be hosting a one day event titled “Advanced Lean Behavior-Based Safety Facilitator Seminar”.
Based on several conversations with our clients and previous conference attendees, we have modified our typical annual conference. Therefore, instead of our usual large gathering, we will hold several small, yet [...]
65 - Investigating Near-Misses and Establishing Reporting Targets
Greetings from Barnsley, England located in South Yorkshire. Last week I received a comment and two thought provoking questions from a subscriber. They were as follows:
“What are your thoughts on fixing targets on near miss reporting / investigation, as a part of measuring safety performance?
Other question, How deep should the near miss incident investigation [...]
– The Dangers of Using Injured Employees for Safety Tasks
Greetings from The Woodlands, Texas. We have had several requests asking us to provide our thoughts on this week’s topic. It is sometimes difficult to provide a blanket answer to questions such as this. I have seen in practice this strategy work very well and conversely I have seen it very quickly destroy a culture and [...]
63 - When The Goal in Safety is Something Other Than Zero
Greetings from London, England. This week we will discuss the difference between a vision and a goal of zero in safety and the impact they both have on the organizational culture. Have you ever thought about how the culture may react when you set a target, or a reduction goal, or vision for the year [...]
– What Are The Best Types of Data to Improve Safety?
Greetings from Helsinki, Finland. As we all try to improve the safety of our people and work sites, we are always looking for better data, systems and ways to measure and improve safety performance. Thankfully many sites have passed the point of placing blame and using fault finding data (which is an easy trap to [...]
– Common Practice and the Magic of Asking Why
Greetings from Tampere, Finland. Whether you are gathering data from Behavior-Based Safety (Behaviour-Based Safety, BBS) observations, work place audits, safety blitzes, Kaizens, whatever you want to call it; many companies struggle with creating action plans that truly have an impact on operational risk.
We see a lot of organizations that are putting a tremendous amount of [...]
– The Hidden Dangers of Safety Perception Surveys
Greetings from Portland, Oregon. Over the years millions have participated in safety perception surveys. Some have tried a customized safety perception survey, some have bought the packaged products and others are only able to get a few safety statements squeezed into an annual HR (Human Resource) Perception Survey. There is nothing wrong with perception surveys, [...]
59 - The Five Types of People in Organizational Change
Greetings from Corvallis, Oregon. It is often said that the only thing constant is change. How you carry out the change will largely determine the success of the initiative. Many people call change successful when the project has ended and the change agent goes away or on to other things. Our belief is that you [...]
58 - How to Help Site Managers be Proactive vs. Reactive
Greetings from Atlanta, Georgia. As children we experience things through trial and error and we react to the stimuli in the world around us. This makes the challenge of moving effort in safety away from being mostly reactive, towards being more proactive, a difficult one. There is even a management philosophy called managing by exception. This [...]
57 - Audio from Intro to Lean Behavior-Based Safety Video
Happy Holidays! For the podcast this week, I would like to provide the audio only portion from the recent video, “Intro to Lean BBS (Behavior-Based Safety)”. If you would like to view the full video, please visit www.safetycultureexcellence.com and click on the videos category. Remember to visit the site often as we post new ideas [...]
Why Involve Employees in Organizational Change
Greetings from The Woodlands, Texas. As we travel throughout the world, we see many companies that are changing their organizational strategies and structures, which of course has an impact on the organization culture and safety culture. At many companies, the base of the culture (the largest part if you will) is the employees. Too often [...]
What Does Safety Success Look Like?
Greetings from Indianapolis, Indiana. “Because of the reactive approach to measuring and managing safety prevalent in the world today, the true definition of safety success has been obscured. The surface definition of safety success on most safety professionals' minds is simply a reduction in the failure rate. We have been so busy avoiding failure that [...]
The Utopia of Organizational Change
Greetings, recording this week from Paris, France. Recently, we had a client call us who has previously hired us at several other organizations, throughout their very successful career. Well now he's unfortunately facing the challenge of being the “new kid on the block”. He is at a new company and is having difficulty bringing new ideas [...]
The Difference Between Theory and Practice?
Greetings, I am recording from the Normandy Region of France. We had a recent request to expand on our thoughts about Yogi Berra's quote that was referenced recently, “In theory, there is no difference between theory and practice. But in practice, there is.” So Terry and I sat down and recorded our thoughts on how that [...]
– Intro to Lean Behavior-Based Safety
Hello everyone this is Shawn Galloway the host of Safety Culture Excellence. As you listen, you can tell this is not one of our normal podcasts, this is a special one to inform you of an upcoming webinar. On the 04th of December 2008 we will be hosting a free one hour webinar titled, “Intro to Lean [...]
– Interview by EHS Today
Greetings from Gien, France. For the podcast this week, I'm privileged to share with you an interview between EHS Today's Associate editor Laura Walter and Terry Mathis (the Founder and CEO of ProAct Safety).
The title was “Assessing the Safety Culture.” In the interview, Terry shares his 25 years experience working with safety cultures, including how it can [...]
Why the Interest in Safety Cultures?
Greetings from Zurich, Switzerland. This week Terry Mathis and I discuss a recent question presented to us, “Why do you think companies are so interested in culture?” Terry and I sat down and recorded our thoughts. If you think about it, over the past 50 years we have developed any number of things that can [...]
Is Safety About Achieving Success or Avoiding Failure? - Part 4 of 4
Greetings from Colmar France, located in the beautiful region of Alsace. This week I will be concluding Terry's thoughts on this topic by providing the final part of this four-part series. Terry Mathis will begin by discussing the need for a multidimensional approach to safety, rather than a single methodology or single science. He will also [...]
Is Safety About Achieving Success or Avoiding Failure? - Part 3 of 4
Greetings from Corpus Christi, Texas. This week we will be providing part three of this four part series. As always if you have not listening to the previous audio recordings of this topic, I encourage you to do so before continuing; as you will be joining the middle of a conversation. Today we'll listen in [...]
Is Safety About Achieving Success or Avoiding Failure - Part 2 of 4
Greetings from Anaheim, California. This week I will be focusing on (part two of this series), how to get out of the avoiding failure mindset and move our thoughts and efforts more proactively. If you think about it, proactive effort is the opposite of reactive effort. Many sites tell us that they perceive themselves as highly [...]
Is Safety About Achieving Success or Avoiding Failure - Part 1 of 4
Greetings from Manchester England! In July of this year (2008), Terry Mathis the CEO of our Firm (ProAct Safety) delivered a Webinar titled, “Is Safety About Achieving Success or Avoiding Failure?” for Occupational Hazards (now EHS Today). The entire event can be viewed at: http://ehstoday.com/webinars
Since then, we have had such an overwhelming response from the [...]
Performance Management - A Simple Model to Remember
Hello from South Wales! There are many things I love about working with global organizations to help them understand and improve their safety cultures, and reach and sustain a level of excellence. My favorite is the opportunity we are provided to take a multidimensional approach within many different industries. Because each engagement is unique the [...]
The Anatomy of Change
Hello from Barnsley a great area located in South Yorkshire, England.
At a recent event a client and a good friend to the firm who is located in beautiful central Washington, asked that we deliver a podcast on a popular topic, that is often a part of our safety culture training materials. The audio podcast [...]
Safety Management vs. Safety Leadership
Hello from New Orleans, LA. A recent question to me was this: “Safety Management vs. Safety Leadership, is one better than the other, how might they differentiate?” There has been a lot of debate about leadership vs. management. Obviously they are both important. Depending on the situation, certainly one might take precedence over the other, [...]
Accident or Incident What is the Difference?
Hello from Avon Lake, Ohio. “Accident or incident, which term is right, which term is preferred, why the difference?”
This recent question to us is often debated throughout the world. Personally in most situations, I tend to lean towards the term “unplanned event”. Many will also expand this debate to include preferences of near misses, close [...]
Articulating the Business Case for Safety Excellence
Greetings this week from Indiana, PA - The Christmas Tree capitol of the world! Recently we received the following question: “… Right now i'm struggling with convincing the senior leadership that our good [safety] rates shouldn't be good enough. Any advice?” Terry Mathis and I thought it would be helpful to respond to this question through [...]
2008 NSC Expo - Special Podcast
Hello everyone this is Shawn Galloway, the President and COO of ProAct Safety. This recording is a podcast recording for those that are attending the 2008 National Safety Council Expo in Anaheim, CA the 22-24th of September 2008. Terry Mathis, the CEO of ProAct Safety and I will be speaking at the event and I [...]
– BBS KPIs Part 3 of 3
Greetings this week from Manchester, England. In the audio podcast this week, I will close out this three-part series by discussing the importance of identifying both some balanced and key indicators that need to be measured and most importantly, communicated.
Enjoy your week!
Shawn Galloway
– BBS KPIs Part 2 of 3
Greetings this week from Bury, England. In the audio podcast this week I will be focusing on some of the most common process metrics (that we encourage companies to consider) when implementing or improving a Behavioral Approach to Safety (Behavior-Based Safety - BBS). As this is part two of three-part podcast series, I encourage you [...]
– BBS KPIs Part 1 of 3
Greetings this week from Palatine, Illinois. Dr. Peter Drucker once said, “What gets measured gets managed”; of course my follow up always is: “If you don't understand what you are measuring it will still be hard to improve.” In all of our years and experiences auditing and improving all of the major approaches around Behavior [...]
SWOT vs. SWAT for Safety
Hello this week from Punxsutawney, Pennsylvania. In the audio podcast this week I will be talking about two popular acronyms, SWAT and SWOT and a brief example of how they can apply these to safety. You will hear me tie this to two themes. First it is my belief that we need to be continuously [...]
The Observation Process Radar Map
Hello from Paris, France. For the audio podcast this week I will present an idea, essentially the way that I tend to look at gathered observation (Precaution Taking and Identified Risk) data. Unfortunately the vast majority of other processes that we audit, not enough are sites and methodologies are focusing on the data by responding to the [...]
Critical Questions to Improve Behavior Based Safety
Greetings from the Normandy Region of France. After many years of auditing all of the existing Behavioral Approaches to Safety, I share with you four (4) critical questions worth asking. I hope that these questions, (certainly not the only questions you should consider) will set you thinking in the right direction; to improve your existing Behavioral [...]
– Safety Process Communication Loop Series
Today's podcast concludes this six part Safety Process Communication Series.
How do you communicate to others and increase the staying power of what you would like others to remember? In other words, how do we make messages sticky? This audio podcast provides insight into one approach that I learned about in a great book: Made [...]
– Safety Process Communication Loop Series
Today's podcast is part five of a six part Safety Process Communication Series. This week you can listen in to hear me provide examples, questions to ask and introductory information around how to workflow and value stream map your safety communication.
– Safety Process Communication Loop Series
Today's podcast is part four of a six-part safety process communication series. This week you can listen in to hear about some common leading key performance indicators (KPIs) for your safety process and what real communication looks like. Remember friends, communication happens best as dialogue not monologue…
– Safety Process Communication Loop Series
There are many ways we are able to communicate with others, however too often we send out an email or post information on a wall and poof, believe that communication has occurred. This podcast covers some of the ways that we try to communicate with others in safety and the fallacy of our beliefs and [...]
– Safety Process Communication Loop
What are the most important things to communicate and how do we ensure that communication has actually happened? Too often we forget we have people acting as our front line defense in safety and we forget to communicate back with them on how they have helped or the opportunities to further improve. It is easy to [...]
– Safety Process Communication Loop Series
Communication is by far, one of the most important elements in creating an excellent safety culture. It must be timely, on target and clear, otherwise, communication doesn't happen. In this session we will discuss effective channels of communication and how to ensure that people are hearing the message that you mean to send. This begins [...]
Pt 3 of 3 Increasing Self Awareness Through Focused Self Observations
This podcast is part 3 of this self awareness series and concludes this talk by Terry Mathis. I hope you enjoy and find some ideas to self implement!
Pt 2 of 3 Increasing Self Awareness Through Focused Self Observations
This podcast is part two of Terry’s recently recorded talk that focuses on how to implement innovative self observation strategies, that increase self awareness of low probability risk.
Pt 1 of 3 Increasing Self Awareness Through Focused Self Observations
Creating self awareness for safety is important, especially when you are working in environments where it is common to work without other co-workers present. In this three (3) part session, we will discuss one tested, successful approach to increase personal safety awareness and how this can be applied and used within a safety observation process.
Reinforcing The Supporters of Change
As you start to get people involved and initially support new change, and if they become a culture improvement spokesperson, what are you planning to do to make sure they feel smart about their involvement and support decision? What scores are you planning to share with them? By the way, avoiding failure scores are not the [...]
The Legacy We Leave Behind
We often joke that when it comes to safety, there are two kinds of people, those who care and those who don't. Those who don't care about safety don't get involved. Those who do, well they're like you, they do get involved. I believe I am speaking with people who do care about the safety of [...]
Pt 2 of 2 - Using a Behavioral Approach to Focus on Hand Injury Prevention
This week's podcast is part two (2) of this talk. If you have ideas that you would like to share specific to this topic, please email us and we'll share your thoughts with others in a future cast. The email address is provided at the end of the recording.
Thanks!
Pt 1 of 2 - Using a Behavioral Approach to Focus on Hand Injury Prevention
According to numerous studies, one of the leading injuries in the workplace is hand related injury. Increasing awareness and applying behavioral coaching has helped many organizations reduce the number of hand injuries within their facilities. In this two part session, I'll discuss different applications for behaviorally focused approaches, that can significantly impact your hand-injury trends.
Safety Metrics - The Big Picture
Today, most companies are looking for ways to measure safety performance, beyond the organizational lagging indicators of accident or incident data. So to help with this, I'd like to provide some of Terry's thoughts for you from a white paper he authored not too long ago when we were first developing our Balanced Scorecards for [...]
Combining Safety and Quality - A Practical Case Study
In the pharmaceutical industry product quality really is consumer safety. A few years ago we first began an innovative approch with a major pharmaceutical company. We helped them combine a behavioral approach, to both safety and quality. Based on this work, they recognized a 50% first year reduction in all incidents with injury, and savings in [...]
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While attending the Ohio Safety Congress & Expo last week, I had the pleasure to meet a group of people who were subscribers of this podcast. They had heard us present a popular analogy of ours called “The Cliff Analogy”, a couple of years ago at another safety conference. They asked that I record it so they could use it [...]
2008 Safety Culture Excellence Conference - Special Podcast
Hello everyone I released a topic earlier this week so I'm delivering this as a special midweek podcast about ProAct Safety's 8th Annual Conference, taking place the 15-17th of April, 2008 in Houston, Texas. If you would like to skip this podcast, I promise there will be no hurt feelings We will be [...]
s Golden Opportunity: Using Compliance Classes to Reach Strategic Safety Goals
I hope that you would agree with my belief that training is only as effect as the reinforcement system that follows.
“Lurking inside that required annual safety training is a golden opportunity. World-class safety organizations are increasingly utilizing safety training to build mindsets and skills that are aligned with corporate goals and values. Far from [...]
t Be Ignored
Sometimes a risk is obvious to someone with enough experience or by looking at enough data. However many times experience isn't equal, common sense doesn't identify a low probability and most workers don’t see all the data. Low probability risks tend to fly under the radar of common sense and experience, which are the two [...]
Focusing on the Personal Side of Safety
We are going to do something a little different today. This podcast also includes a recently recorded conversation that took place between Terry Mathis (the Founder and CEO of ProAct Safety) and myself.
This topic focuses on the need for communication in safety to be much more personal. Ask yourself this: Are your employees looking forward [...]
How To Deal With Safety Observer Burnout?
“The best way to manage observer burnout is to anticipate it and prevent it from becoming a part of your process.” – Terry Mathis, Founder & CEO of ProAct Safety.
I think this is a great topic and I feel confident that it will help remind everyone who has employee involvement in safety observations, on the [...]
Six Sigma Principles to Behavior Based Safety
Today's recording provides additional ideas, examples and covers the following topics:
Value Stream Mapping Expanded
Use of Kanban Tools
Voice of the Customer
Lean or Six Sigma, is the Debate Useful?
Taking the problem into Gemba
Potential Integration or Further Frustration?
Timing & Support: They Are Absolutely Critical
Doing the Right Things Rather Than Doing Things Right
Topic Summary
This recording is Part 3 of [...]
Six Sigma Principles to Behavior Based Safety
Business locations are not just competing with outside organizations they are also competing to remain an asset of their own company. As a result, most organizations around the world are integrating lean principles into their business. This has become one of the most commonly used strategies to remain competitive. In our experience we have found [...]
Six Sigma Principles to Behavior Based Safety
It is hard to argue with the fact that in business, the only thing constant is change. In addition, as we all know, we had a few more resources available to us in the past, than in today's lean environment. Aside from a few new names and some successful re-branding campaigns, Behavior Based Safety has [...]
If You Don't Understand What You Are Measuring, You Still Can't Improve
It is widely understood that focusing measurement on something, places it in the spotlight. Will that alone ensure more than the potential for “Hawthorne Effect? Too often in safety we measure to look good, place blame or simply because we always have. Recently many companies have starting to measure everything creating what is commonly referred [...]
s Time for the Theory to Get Real!
“It is time to take BBS to the next level. This next level is not an academic level to be attained through research or review of the literature. It is a level discovered on the shop floor, down the production lines and in the warehouse. BBS must become an applied science, integrated into the workplace, [...]
Fallacies in the Safety Fable
“Although fiction, fables have enough truth to attract us and enough fallacies to make them misleading. Safety management has developed its own fable.” - Terry Mathis CEO, ProAct Safety, Inc.
This podcast recorded on 21 January 2008. This podcast is a reading of an article “Fallacies in the Safety Fable” was published in Oct 1997. This article [...]
s Not About Pointing Blame
“There is a natural tendency to place blame for accidents. It is not difficult for this tendency to find its way into your behavioral safety efforts. Once there, it acts like a cancer attacking the vital employee motivation and involvement needed for success.” - Terry Mathis CEO, ProAct Safety, Inc.
This podcast recorded on 11 January 2008. [...]
Introduction to Safety Culture Excellence
The Safety Culture Excellence is a new podcast series designed to assist you on your journey towards either achieving or sustaining Safety Culture Excellence. Each week we hope to bring you new ideas and based on your input, discuss topics that both positively and negatively influence and impact safety cultures. This first podcast is an [...]